Extension of validity of mtnl prepaid Broadband connection if it goes faulty

Extension of validity of prepaid Broadband connection if it goes faulty

(implemented w.e.f. 01.05.2013)

•   Faults pending for >3 working days and<7 working days: Extension of validity for 7 days.
  
•   Faults pending for >7 working days and <15 working days: Extension of validity for 15 days.
  
•   Faults pending for >15 working days : Extension of validity for 30 days.
  
  
  
  
  For complaint:
  http://203.94.244.173:7777/vcare/broadbandcomplaints.jsp